Archives: FAQs

How Can I Hide Cards in the Get My eCard app?

You can manage which cards are visible on your Get My eCard home screen by following the steps below. Step

If you wish to lock your AllGo Mastercard Digital+ Card, you can do it from your account on Get My

If you have more than one Digital+ Card on Get My eCard app, please follow the steps below to access

If you are having trouble accessing your AllGo Digital+ Mastercard on Get My eCard app , please follow these trouble

When you first create an account in the Get My eCard App, you will receive an OTP (One Time Password)

To view the email address associated with your account in the Get My eCard app, follow these steps:

Yes you can. In addition to Google Pay and Apple Pay, you can add your Digital+ card to your Samsung

As the AllGo Mastercard is an e-Money product regulated by the Central Bank of Ireland, we are legally obliged to

If you request to cancel an order after payment has been made or request an individual card cancellation and refund,

Yes, you can request a refund by completing the Cancellations & Refunds form here. Leadtimes for Cancellations & Refunds are

No, a charity cannot pay volunteers under the Small Benefit Exemption Scheme. The Small Benefit Exemption Scheme applies only to

Yes, the Small Benefit Scheme limits apply per employer, so if a person has two employers, they can receive tax-free

When transferring payment to your Individual IBAN / Client Wallet from your bank, you may get a Warning Message that

No. You are only able to buy the AllGo Mastercard by completing the order form on allgogiftcard.com. We offer both

Thank you for being so honest and reporting that! Could we ask you to take a picture of the front

Sorry, no. For security of funds you must pay your order invoice into the Individual German or Danish IBAN that

For regulatory and security reasons, only cardholders located in specific countries can activate AllGo Mastercard Gift Cards. This also means

Normally, clients pay the exact amount on each order invoice into their Client Wallet to fund each order placed. If

If your company is VAT Exempt in Ireland and you would like a 0% VAT invoice for your AllGo Mastercard

If you received a retailer voucher from one of our Amplify Recognition programmes or on AllGifts.ie, and the voucher doesn’t

No. You are only able to buy AllGo Mastercards by completing the order form on allgogiftcard.com. We offer both Physical

Normally, clients order physical AllGo Mastercard gift cards for bulk delivery to one address. We charge €15 for this type

This issue typically occurs when trying to log into your Cardholder Account from a company device or while connected to

Unfortunately, there is currently no easy way to check what email address you used to register and activate your physical